Refund Policy

Last updated: August 19, 2026

This refund policy applies to coaching and consulting services purchased from Marc Menninger through marcmenninger.com.

Coaching Sessions

Individual coaching sessions may be canceled or rescheduled by contacting support@marcmenninger.com at least 48 hours before the scheduled session.

Cancellations made at least 48 hours in advance are eligible for a full refund or may be rescheduled without charge.

Sessions canceled with less than 48 hours’ notice and missed sessions are nonrefundable.

Coaching Packages and Programs

Coaching packages and programs may be canceled for a full refund before the first session or published program start date, provided the request is received at least 48 hours in advance.

Once a coaching package or program has begun, payments are nonrefundable because time, preparation, and capacity have been reserved. A proposal or service agreement may identify a deposit or other fee as nonrefundable before services begin.

If Marc Menninger cancels a coaching session or program and cannot provide a reasonable alternative date, the customer will receive a refund for the affected service.

Consulting Services

Refund and cancellation terms contained in a signed consulting agreement, proposal, or statement of work take precedence over this policy.

Unless otherwise stated in a written agreement:

• Fees for consulting work already performed are nonrefundable.
• A deposit is nonrefundable only when it was identified as nonrefundable before payment.
• Prepaid fees for work that has not begun may be refunded if the engagement is canceled before work starts.
• If an engagement is canceled after work begins, the customer remains responsible for services already performed and any other costs authorized under the agreement.
• Any remaining refundable balance will be returned after outstanding fees and authorized expenses have been deducted.

Courses and Skool Purchases

Courses, memberships, and other purchases made through Skool are governed by the refund terms displayed and administered through Skool. Requests concerning those purchases should be submitted through the applicable Skool community or platform.

Requesting a Refund

To request a cancellation or refund, email support@marcmenninger.com. Include your name, the service purchased, the purchase date, and the reason for the request.

Approved refunds will be issued to the original payment method. Please allow up to 10 business days for the refund to be processed. Your bank or payment provider may require additional time to post the credit.

If an approved refund has not appeared after 15 business days, contact support@marcmenninger.com.

Physical Returns

Marc Menninger does not currently sell or ship physical products through this website. Therefore, no physical return or return-shipping process applies.

Nothing in this policy limits any rights that cannot legally be waived under applicable law.