Terms of Service

Last updated: August 19, 2026

These Terms of Service govern your use of marcmenninger.com and your purchase or use of services offered by Marc Menninger. By accessing this website, purchasing a service, or participating in a coaching or consulting engagement, you agree to these terms.

If you do not agree to these terms, do not use this website or purchase its services.

1. About This Website

This website is operated by Marc Menninger, doing business as Marc Menninger. Throughout these terms, “Marc Menninger,” “we,” “us,” and “our” refer to the website operator and service provider.

The website provides information about cybersecurity leadership, security programs, coaching, consulting, education, and related services.

2. Eligibility

You must be at least 18 years old and legally capable of entering into a binding agreement to purchase services through this website.

If you purchase services on behalf of a company or another organization, you represent that you have authority to bind that organization to these terms.

3. Coaching and Consulting Services

The scope, schedule, price, and deliverables for coaching or consulting services may be described on the website, during checkout, in a proposal, or in a separate written agreement.

If a signed proposal, statement of work, consulting agreement, or other written agreement conflicts with these Terms of Service, the separate written agreement controls for that engagement.

You agree to provide accurate and timely information reasonably needed to perform the services. Delays in providing information, access, approvals, or feedback may affect schedules and deliverables.

4. Educational and Professional Information

Website content, courses, coaching, templates, assessments, recommendations, and other materials are provided for educational and informational purposes.

Cybersecurity decisions depend on an organization’s particular risks, systems, resources, contractual obligations, and legal or regulatory requirements. Information provided through this website or through coaching is not legal advice, accounting advice, or a guarantee of regulatory compliance, certification, audit results, or security outcomes.

You remain responsible for your organization’s decisions, controls, systems, risk acceptance, and use of any information or recommendations provided.

5. Payments

Prices are shown in U.S. dollars unless stated otherwise. You agree to provide current, complete, and accurate billing information and authorize the applicable payment processor to charge the payment method you provide.

Payment schedules for consulting or coaching engagements may be stated during checkout or in a separate written agreement.

You are responsible for applicable taxes, except taxes based on our income. Failure to make a required payment may result in suspension or termination of services.

6. Cancellations and Refunds

Cancellations and refunds are governed by our Refund Policy and any applicable written service agreement.

The Refund Policy is available at:

marcmenninger.com/policies/refund-policy

7. Scheduling and Attendance

You are responsible for attending scheduled coaching or consulting sessions on time.

Requests to cancel or reschedule an individual session must be submitted to support@marcmenninger.com at least 48 hours before the scheduled session. Late cancellations and missed sessions may be nonrefundable as described in the Refund Policy.

We may reschedule a session when reasonably necessary. If we cancel a paid service and cannot provide a reasonable alternative, you will receive a refund for the affected service.

8. Courses and Third-Party Platforms

Courses, communities, memberships, or related services may be delivered through Skool or another third-party platform. Your use of those services may also be subject to the platform’s terms, privacy policy, payment requirements, and refund procedures.

Purchases made through Skool are governed by the refund terms displayed and administered through Skool.

We are not responsible for an interruption, outage, security incident, account restriction, or other action caused by a third-party platform that is outside our reasonable control.

9. Intellectual Property

The website and its original content, frameworks, assessments, templates, graphics, videos, course materials, downloads, and other resources are owned by or licensed to Marc Menninger and are protected by applicable intellectual property laws.

Unless written permission is provided, purchasing or accessing materials gives you a limited, revocable, nonexclusive, nontransferable license to use them for your own personal or internal business purposes.

You may not:

• Copy, reproduce, republish, sell, license, or distribute the materials
• Share paid materials or account access with unauthorized people
• Remove copyright, trademark, or ownership notices
• Use the materials to create or sell a competing course, service, framework, or product
• Record a coaching session, consulting session, workshop, or presentation without advance permission
• Use website content or paid materials to train an artificial intelligence model or build a commercial dataset without written permission

You retain ownership of information and materials you provide to us. You grant us permission to use them as reasonably necessary to perform the requested services.

10. Confidentiality

During a coaching or consulting engagement, either party may receive nonpublic information belonging to the other party.

Each party agrees to use reasonable care to protect confidential information and to use it only for the engagement. Confidential information does not include information that is publicly available through no breach of these terms, already lawfully known, independently developed, or lawfully obtained from another source.

Information may be disclosed when required by law, subpoena, or valid government order. A separate nondisclosure or consulting agreement may establish additional confidentiality requirements.

Do not submit passwords, private keys, authentication tokens, production data, regulated personal information, or other sensitive credentials through the website or ordinary email.

11. Acceptable Use

You may not use the website or services to:

• Violate any law or another person’s rights
• Distribute malicious code or interfere with website operations
• Attempt unauthorized access to any account, system, or data
• Conduct unlawful or unauthorized security testing
• Harass, threaten, impersonate, or deceive another person
• Collect information about other users without authorization
• Use purchased services or materials for an unlawful purpose

We may restrict or terminate access when we reasonably believe these terms have been violated.

12. No Guarantee of Results

We do not guarantee any particular business, career, financial, cybersecurity, compliance, certification, or audit result.

Examples, testimonials, and descriptions of previous results illustrate individual experiences and do not promise that you will obtain the same results.

You are responsible for deciding whether and how to implement any recommendation.

13. Website Availability and Accuracy

We make reasonable efforts to provide accurate and useful information, but website content may contain errors, omissions, or outdated information.

We may update, remove, suspend, or discontinue website content or features at any time. We do not guarantee uninterrupted or error-free access to the website.

14. Third-Party Links and Services

The website may contain links to third-party websites, software, products, or services. These links are provided for convenience and do not necessarily constitute an endorsement.

We do not control and are not responsible for third-party content, availability, security, privacy practices, products, or services.

15. Disclaimer of Warranties

To the maximum extent permitted by law, the website, its content, and any generally available materials are provided “as is” and “as available,” without warranties of any kind, whether express or implied.

We disclaim implied warranties of merchantability, fitness for a particular purpose, title, and noninfringement to the extent permitted by law.

Any warranties or service commitments contained in a signed consulting agreement remain subject to that agreement.

16. Limitation of Liability

To the maximum extent permitted by law, Marc Menninger will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages, or for lost profits, revenue, data, business opportunities, goodwill, or anticipated savings arising from the website, content, coaching, consulting, or related services.

To the maximum extent permitted by law, our total liability arising from a particular service will not exceed the amount you paid for that service during the 12 months before the event giving rise to the claim.

These limitations do not apply where liability cannot legally be excluded or limited.

17. Indemnification

To the extent permitted by law, you agree to indemnify and hold Marc Menninger harmless from third-party claims, damages, liabilities, and reasonable costs arising from your unlawful use of the website or services, your violation of these terms, or your infringement of another party’s rights.

18. Termination

Either party may end a coaching or consulting relationship as permitted by the applicable Refund Policy or written service agreement.

We may immediately suspend or terminate access to services or materials for nonpayment, unlawful conduct, misuse of materials, harassment, security threats, or a material violation of these terms.

Provisions concerning payments, intellectual property, confidentiality, disclaimers, liability, indemnification, and dispute resolution survive termination where applicable.

19. Governing Law

These terms are governed by the laws of the State of Washington, without regard to conflict-of-law principles.

Any legal proceeding arising from these terms or the website must be brought in a court of competent jurisdiction located in King County, Washington, unless applicable law requires otherwise.

Before filing a legal claim, each party agrees to make a reasonable good-faith effort to resolve the dispute informally.

20. Changes to These Terms

We may update these Terms of Service periodically. The revised version will be posted on this page with a new “Last updated” date.

Changes apply prospectively and do not alter the terms of an existing signed agreement unless both parties agree in writing.

21. Severability

If any provision of these terms is found unenforceable, the remaining provisions will remain in effect. The unenforceable provision will be limited or modified only to the extent necessary to make it enforceable.

22. Entire Agreement

These Terms of Service, the Refund Policy, the Privacy Policy, and any applicable written service agreement constitute the agreement between you and Marc Menninger concerning the website and purchased services.

23. Contact Information

Questions about these Terms of Service may be sent to:

Marc Menninger
Email: support@marcmenninger.com